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- Business Process Re-Engineering and workshops to devise “to-be” processes.
- Risk Analysis of technically complex options (web-distributed business-systems, clinical software, etc)
- Logistics Analysis of various business system deployment options
- Roll-out Options Analysis
- Personal Computer Replacement Policy
- Email Policy
- Solution Management of various projects which introduced new products/technology/processes to 72 Hearing Centres around Australia.
- Management Reporting – designing and building a suite of reports to support the corporate KPIs using Oracle and Business Objects/