Why do you need a technical writer?
Because good technical writers know all the traps and all the shortcuts!
Designers and engineers are notorious for leaving documentation until the end of a project, an afterthought. This results in a rush job, which in no way does justice to the hard work that went into developing your product.
When the designer documents a product, the result is usually full of assumed knowledge and is a jumble of disjointed information. Having the manual done by an outsider results in a coherent product with ALL the information.
A technical writer is much more efficient at the craft of producing manuals. Being familiar with word processors, computer-aided illustrating and document standards reduces the time required to produce a top quality product.
Ingenova’s Technical Writing Skills
Ingenova has experience in all aspects of producing quality technical manuals, including:
- Technical Writing (Word, Doc as Code, MadCap Flare, DITA, WordPress, Adobe PDF, Adobe InDesign)
- Technical Illustrations (CorelDraw, Visio, Sketchup, Adobe Photoshop, Adobe Illustrator)
- Process Development and Modelling (Visio, Miro, ARIS)
- Document Repositories: Desksite, Objective, TeamBinder, Aconex, Optus Incite, Sharepoint, Confluence and many more.
- Team Management: Scrum Master, JIRA, Kanban.
- State-of-the-Art Technical Publications
- International, Australian (Plain English) and Defence Standards (DEFAUST5629, IPS5630, S1000D)
- Documentation Management
- Learning Management System and Online Training Courses
- Configuration Management and Change Management
- ILS and LSA principles and analyses
- Document Production: Printing Processes, Screen Printing, Copyright Law.
Ingenova’s Procurement and Bid Preparation experience
Assessing Tenders – TfNSW – Procurement Manager – Contract & Procurement Manager – Transport Projects Division (2010-2012)
Ingenova was engaged to develop procedures and standards to manage the contract templates for use with transport-related projects. We developed Minor, Medium and Major Works contracts, procurement governance, probity issues, tender assessment and understand how the procurement process works in NSW Government organisations.
Preparing tenders – TSA Management (now TSA Riley) 2005-2022
- 2017 Dec RFT for the provision of engineering, technical and project management Secondee(s) for the Future Submarine Program (FSP) – Not Successful
- 2018 Nov RFP and User Requirements for HMAS Waterhen Mid Term Refresh, CFI Branch, Department of Defence – Successful
- 2019 Oct RFP for Development Management for the Ferry Wharf Upgrade Program TfNSW – Successful
- 2020 May RFP for Ferry Procurement – Financial/Commercial Advisory Services to Auckland Transport – Successful
- 2021 Sep RFT for Defence Infrastructure Panel – Capital Facilities and Infrastructure Specialist Services (CFISS) – Successful
- 2021 Oct RFP for One Sydney Park – Services Engineering
- 2025 Mar RFT for Sydney Desalination Plant – Project Governance and Assurance Framework – SME advisor – bid successful but offer withdrawn by client following CEO review